Business High School

Accenture is helping a large retailer transform their online sales and services. The Data Analyst audits the client's customer journey and maps out the kind of data they need to collect at each touch point. How does this help the client achieve their objectives?

Answers

Answer 1

Answer: a. by updating their sales platform and adding new features

Explanation:

a. by updating their sales platform and adding new features

b. by shifting the focus away from the customer and towards new products or services

c. by identifying products that are poor sellers and removing them from the inventory

d. by increasing their customer knowledge and leveraging that information to improve customer experience.

From the question, we are informed that the data analyst audits the client's customer journey and then maps out the kind of data they will need to collect at every touch point.

This helps the client to achieve their objectives by updating their sales platform and adding new features. This is because we are informed at first that Accenture wants to help the retailer transform their online sales and services.

Answer 2

Accenture was created for helping clients in becoming cloud first business. Accenture extends technology sevices to its clients by brings together the capabilities and industry knowledge at one place.

Accenture helps the clients in transforming their online sales and services by mapping out the customer journey and the data they need to collect at the touch points.This is done after the audit of data of the client by data analyst.

Helping clients in achieving objectives

Accenture can help its clients by updating and analysing their sales platform and adding new and useful features to it which will help the clients in achieving objectives.

Therefore accenture can help in this manner to its clients in increasing and transforming their online sales.

Learn more about Accenture here:

brainly.com/question/25523572

a. by updating their sales platform and adding new features

Explanation:

a. by updating their sales platform and adding new features

b. by shifting the focus away from the customer and towards new products or services

c. by identifying products that are poor sellers and removing them from the inventory

d. by increasing their customer knowledge and leveraging that information to improve customer experience.

From the question, we are informed that the data analyst audits the client's customer journey and then maps out the kind of data they will need to collect at every touch point.

This helps the client to achieve their objectives by updating their sales platform and adding new features. This is because we are informed at first that Accenture wants to help the retailer transform their online sales and services.

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