Answer: Average handle time
First contact resolution
Explanation:
Since the center manager needs to measure the productivity of the agent and the customer satisfaction, the report that should be recommended by a consultant would be the average handle time and the first contact resolution.
The average handle time shows the time taken for a transaction to be completed. This can be used to determine the productivity of agents. Also, first contact resolution can be used to determine customer satisfaction as it shows the number if queries that were successfully resolved.
If public goods were marketed like private goods, then public goods would be overproduced:__________
Answer:
in the presence of suce positive externalities
Explanation:
because the cost of production for the firm are overstated and the profits are understated
What is the prime reason that Jenny's discretionary income is more volatile than her salary?
A. Her cost of living is affected by high inflation in the neighborhood
B. Her tax rate remains 30%
C. Her mortgage payments and necessities are fixed
D. Her discretionary income and salary are equally volatile
Answer:
c. Her mortgage payments and necessities are fixed
Explanation:
Discretionary income is the remaining income after being paid out for all fixed expenses (i.e. Discretionary income = Salary - Mortgage - Income tax etc). The primary reason for variability in it is due to the mortgage payment and fixed expenses from the basic salary received.
So, option c is correct while other options are incorrect as tax does not affect as well as cost of living
If Jane is not maximizing her utility with the original purchase, remembering the Law of Diminishing Marginal Utility, would she be better off buying one less fries and one more chicken sandwich? Explain your reasoning and show any calculations.
Answer:
Since Jane's marginal utility per dollar spent is much greater for chicken sandwiches, that means that she is not maximizing her utility by purchasing fries. Instead of buying the third order of fries she should buy another chicken sandwich. The third order of fries only yields 3 utils per dollar. We are not given the exact utils per dollar of the fourth chicken sandwich, but the third one yielded 15 utils per dollar and the marginal decline is not that steep. The important number is the utils per dollar, not the price of the goods.
Drag each example to the corresponding step in the new-product development process.
1. Idea Generation
2. Concept Testing
3. Product Development
4. Market Testing
5. Product Launch
6. Evaluation of Results
A. Samples
B. Big box
C. Brainstorm
D. Prototypes
E. Strong sales
F. Presentation
Answer:
1. Idea Generation ⇒ C. Brainstorm
Brainstorming is a process used to generate a large number of ideas where participating members contribute with any ideas that they can come up with.
2. Concept Testing ⇒ B. Big box
3. Product Development ⇒ D. Prototypes
When a company is developing a product, the firs thing that they will come up with is a prototype of the product.
4. Market Testing ⇒ A. Samples
Free samples are important when you are testing a new product, e.g. handing out free samples
5. Product Launch ⇒ F. Presentation
The formal presentation of a product takes place when the product is launched into the market.
6. Evaluation of Results ⇒ E. Strong sales
The way that a company can evaluate if a product was accepted or not by the market is to see their sales records, if sales are strong, then the product was accepted.
For a present sum of $840,000, determine the annual worth (in then-current dollars) in years 1 through 6 if the market interest rate is 10% per year and the inflation rate is 3% per year. The annual worth is:________ $ .
Answer:
The annual worth is:________
$667,380
Explanation:
Present value of investment = $840,000
Number of years = 6
Market interest rate = 10%
Inflation rate = 3%
Real interest rate = 7%
PV Annuity factor = 4.767
Total FV of annuity = $840,000 * 4.767 = $4,004,280
Annual worth = $4,004,280/6 - $667,380
The annual worth of the investment of $840,000 will be $667,380 based on the market-adjusted interest rate of 7% (10 - 3).
Becky wants to have $2,000 for spending money on vacation in 2 years. How much does she need to put in the bank today at 5% to have the the $2,000 in 2 years?
Answer:
the amount that need to put in the bank today is $1,814.059
Explanation:
The computation of the amount that need to put in the bank today i.e. present value is shown below
As we know that
Future value = Present value × (1 + rate of interest)^number of years
$2,000 = Present value × (1 + 0.05)^2
$2,000 = Present value × 1.05^2
So, the present value is $1,814.059
hence, the amount that need to put in the bank today is $1,814.059
Marigold Corp. constructed a building at a cost of $13600000. Weighted-average accumulated expenditures were $5700000, actual interest was $560000, and avoidable interest was $280000. If the salvage value is $1110000, and the useful life is 40 years, depreciation expense for the first full year using the straight-line method is $326250. $319250. $347000. $461750.
Answer:
$121,750
Explanation:
Cost of the building = 13600000
Average accumulated expenses = 5700000
Actual interest = 560000
Avoidable interest = 280000
Salvage value = 1110000
Life in years = 40 years
Depreciation expenses for 1st full year = {(Average accumulated expenses + Avoidable interest) - Salvage value} / Life in years
Depreciation expenses for 1st full year = (5700000 + 280000 - 1110000) / 40
Depreciation expenses for 1st full year = 4870000 / 40 years
Depreciation expenses for 1st full year = $121,750
Social responsibility is know as ______.
A. profit and planet
B. people and community
C. none of the options are correct
D.people and profit
Answer:
B. people and community
Explanation:
Social responsibility is known as people and community. In other words it refers to any and all responsibilities that you may have when being part of a community or society to make that community better. This involves a wide range of responsibilities or obligations such as volunteering, cooperating with others, ethical and moral choices, etc. Anything that benefits the larger structure that you are part of would be considered a social responsibility.
The term that can be used to describe Social responsibility isB:people and community
Social responsibility can be regarded as ethical framework as well as suggests, which explains that there are different obligation for individual so they can work and cooperate with other.It involves different individuals and the community as a whole and all organizations.Therefore, option B is correct.
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If there is a scarcity of supply in potatoes and many people want to buy, the prices is likely to be
Finding out how a product or service will do in a certain market is an example of this use of market research: identify if communications are effective identify if customer needs are being met identify threats and investigate the competition identify value lark this and retum Save and Exit Next
Answer:
identify value
Explanation:
Finding out how a product or service will do in a certain market is an example of this "IDENTIFY VALUE" market research. This will help the producers understand and know what the consumers want and the degree of value they placed on their products.
identify if communications are effective is used determine who the consumers are and the type of media preferred.
identify if consumer needs are being met is used to determine what customers like or dislike about a product or service.
identify threats and investigate the competition is used to determine changes in consumer preferences and competition
Work with delivery teams that are implementing the solution to ensure the technology features are appropriate. Ensure alignment between technology deliverables of a solution and the business goals. Engage with decision-makers to identify the business goal and the capabilities that need improvement. Prepare the budget for the endeavor into the cloud.
Answer:
Note: The full question is attached as picture below
Cloud architects typically carry out 3 major tasks as listed below:
Task 1: Prepare the budget for the endeavor into the cloud.
Task 2: Configure and build the cloud environment for the company to ensure everything is setup as the design intended.
Task 3: Work with delivery teams that are implementing the solution to ensure the technology features are appropriate.
Other options are wrong because
- Ensuring alignment between technology deliverable of a solution and the business goals - This is the goal of a project manager or a solution architect.
- Engage with decision-makers to identify the business goal and the capabilities that need improvement - This activity is typically done by the product manager.
Bellue Inc. manufactures a single product. Variable costing net operating income was $111,700 last year and its inventory decreased by 3,000 units. Fixed manufacturing overhead cost was $2 per unit for both units in beginning and in ending inventory. What was the absorption costing net operating income last year
Answer:
$105, 700
Explanation:
The cause of the difference between the Variable Costing Net Operating Income and Absorption Costing Net Operating Income is because of fixed costs absorbed in inventory using the absorption costing method.
We need to reconcile the Variable Costing Net Operating Income to Absorption Costing Net Operating Income.
Reconciling the Variable Costing Net Operating Income to Absorption Costing Net Operating Income
Variable costing net operating income $111,700
Fixed costs in Inventory decrease (3,000 × $2) ($6,000)
Absorption Costing Net Operating Income $105,700
Conclusion :
The absorption costing net operating income last year was $105, 700
Which of the following explains why businesses often use graphics
to warn workers of dangerous situations?
Answer:
There are no options listed, but a can cite a few reasons why companies use graphic signs:
statistically, the number of work related injuries decrease as the level of safety signage increases. visual signs are extremely effective ways of communicating, and when it comes to dangerous activities, their effectiveness increases. people tend to pay more attention to graphic signs than to written signs, that is the same reason why signs and logos are placed outside a company in order to identify it.graphic signs are very easy to recognize and associate. graphic signs do not need further or complex explanations, i.e. a picture is worth more than 1,000 words.and a long list of etc.Your neighbor borrowed your new lawn mower and used it to trim his rock garden thus destroying it. Your lawn mower which cost you $100 at Home Depot. Your neighbor refuses to pay for it. You have to sue him in a Texas court to be compensated for your loss. What court will you go to
Answer: District court
Explanation:
In this scenario, since the neighbor have to be sued in a Texas court so as to be compensated for the loss that was incurred, the district court can handle this.
It should be noted that most district courts are usually courts that handle small cases such as this like domestic related cases or probably cases involving little crimes.
In this case, the district court can handle the lawsuit because the neighbor must be sued in a Texas court to be reimbursed for the loss. It should be noted that most district courts handle tiny cases like these, such as domestic violence situations or likely instances involving minor offenses.
So, the District Court is the correct court I can sue my neighbor in.
About District Court in Texas:
Texas district courts are the state's general jurisdiction trial courts. The Legislature determines the geographical region served by each court, but each county must have at least one district court. Several counties may be served by a single district court in sparsely populated portions of the state, whereas an urban country may be served by multiple district courts. In felony criminal cases, divorce cases, cases involving title to land, election contest cases, and civil issues involving a sum of money or damages of $200 or more, district courts have initial jurisdiction.
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When a company prepares financial statements using standard costing, which items are reported at standard cost
Answer: Inventories and cost of goods sold.
Explanation:
Standard costing is used in accounting and it simply has to do with the substitution of the cost that's expected for a product with an actual cost when preparing financial statements.
The difference that's then between the actual costs and expected costs are then recorded as variance. It should also be noted that when a company prepares financial statements using standard costing, the items that are reported at standard cost will be Inventories and the cost of goods sold.
If the yen is selling at a premium relative to the euro in the forward market, is the forward price of EUR per JPY larger or smaller than the spot price of EUR per JPY?
Answer:
The forward price of EUR per JPY will be LARGER
Explanation:
Based on the information in a situation where yen is selling at a premium which is an additional amount charged in the forward market, it means that forward price of EUR per JPY which is the price that has been negotiated and agreed upon will be LARGER than the spot price of EUR/JPY which is the market current price to be traded on the spot.
Therefore The forward price of EUR per JPY will be LARGER.
Byron Corp. is considering the purchase of a new piece of equipment. The cost savings from the equipment would result in an annual increase in cash flow of $103,000. The equipment will have an initial cost of $423,000 and have a 5-year life. The salvage value of the equipment is estimated to be $80,000. If the hurdle rate is 12%, what is the approximate net present value
Answer:
The approximate net present value is $41,005.
Explanation:
Note: See the attached excel file for the calculation of the net present value (in red color).
In the attached excel file, the following are used:
n = The particular year in reference
r = hurdle rate = 12%, or 0.12
The approximate net present value is therefore calculate by adding all the present values in the attached excel file from year 0 to year 6 to obtain $41,005.
Consumers use ____________ while trying to judge the value of a product bundle (like a computer, printer, and a digital camera sold together). Specifically, the perceived value of the most important item in the bundle forms the initial assessment, which is then shifted upward/downward, based on the perceived value of the remaining items.
Select one:
a. availability heuristic
b. mood
c. ongoing search
d. anchoring and adjustment
e. imagery
Answer: anchoring and adjustment
Explanation:
Anchoring and adjustment has to do with the adjustment in the idea that a person has based on some initial occurence.
Anchoring and adjustment can be used
in sales when a consumer's subsequent negotiations is based on the previous negotiation or purchases. Therefore, consumers use anchoring and adjustment while trying to judge the value of a product
In 1926, Nedda McGrath became the first female
O copywriter
O art director
O editor
O graphic designer
Answer:
art director
Explanation:
ART DIRECTOR
A new venture will require an initial investment in fixed assets of $20,000 and in working capital of $10,000. The fixed assets will have no salvage value at the end of the project's four-year life, and the working capital will be completely recovered at the end of the project. The organization's cost of capital is 16%. At a time value of money of 16%, the present value of an ordinary annuity of $1/year for four years is 2.8 and the present value of $1 at the end of four years is 0.6. What is the annual net cash inflow required for the project to break even on a time-adjusted basis
Answer:
$5,000
Explanation:
we need to determine the annual cash flows in order that NPV = $0
initial outlay = present value of future cash flows
$20,000 = (FCF x 2.8) + ($10,000 x 0.6)
$20,000 = 2.8FCF + $6,000
$14,000 = 2.8FCF
FCF = $14,000 / 2.8 = $5,000
When the domestic currency is strong or expected to become strong, eroding the competitive position of the firm, it can choose to locate production facilities in a foreign country where costs are low due to either the undervalued currency or underpriced factors of production. This is a strategy related to what type of foreign currency exposure?A. Operating exposure.B. Translation exposure.C. Transaction exposure.D. Asset exposure.
Answer:
A. Operating exposure
Explanation:
The Operating exposure may be defined as the extent to which any particular company is exposed to the inflation risk and exchange risk. It is the exposure to the risk occurred in the exchange rate which may impact the revenue of the company.
It refers to he future cash flow of the firm or the company that gets affected because of the change in the exchange rate of the currencies.
It measures the change in the current value of the company that results from the unexpected changes in the currency exchange rates.
In the context, when a company opens up a production facility in a country where the costs are low and the currency of the parent country or the host country is expected to be strong, it is known as the Operating exposure strategy of the company to the increase the cash flow.
Ken just purchased new furniture for his house at a cost of $16,700. The loan calls for weekly payments for the next 6 years at an annual interest rate of 11.17 percent. How much are his weekly payments
Answer: $73.51
Explanation:
No. of periods = 6 * 52 weeks = 312 weeks
Weekly Interest rate = 11.17%/52 = 0.2148%
Weekly Payment = Cost * (rate / ( 1 - ( 1 + r ) ^ -n))
= 16,700 * (0.2148% / (1 - (1 + 0.2148%)⁻³¹²))
= $73.51
Which of the following has made communication within teams more dificult in recent years?
O advancements in technology
O an increasingly global society
O a cuture of disrespect
O declining professionalism
Answer:
an increasingly global society
Explanation:
An increasingly global society or globalization has led to increased interactions between people from different countries. Improvements in transport networks have made it easy for goods, people, and technology to move across borders. Globalization has made economies depend on each other, which has necessitated relaxation on border restrictions.
Due to globalization, it is common to find people from different nationalities living and working in a country. Consequently, organizations have teams composed of people from different regions. Diversity in the workplace has meant the inclusion of different backgrounds in the workforce. As a result, communications have become more challenging due to language barriers and differences in cultural beliefs and practices.
In 2020, Monty Corporation had net cash provided by operating activities of $486,000, net cash used by investing activities of $976,000, and net cash provided by financing activities of $627,000. At January 1, 2020, the cash balance was $348,000. Compute December 31, 2020, cash. Cash, December 31, 2020
Answer:
Monty Corporation
Computation of Cash at December 31, 2020:
$485,000.
Explanation:
a) Data and Calculations:
Net cash provided by operating activities = $486,000
Net cash used by investing activities = (976,000)
Net cash provided by financing activities = $627,000
Net cash inflow = $ 137,000
January 1, 2020 Cash balance 348,000
December 31, 2020 Cash balance $485,000
b) The above implies that Monty made more (cash inflow) cash of $137,000 between January 1, 2020 and December 31, 2020. This is added to the January 1, 2020 cash balance to arrive at the December 31, 2020 cash balance.
A business owner makes 50 items a day. She spends 8 hours in producing those items. If hired elsewhere she could have earned $10 an hour. The item sells for $10 each. Production occurs seven days a week. If the explicit costs total $10,000 a month the economic profit for the month equals:
Answer:
$2,600
Explanation:
The computation of economic profit is shown below:
Economic profit = Revenues - Economic cost
where,
Economic cost = Explicit cost + Implicit (opportunity) cost
where,
Implicit cost
= $10 × 8 hours × 30 days
= $2400
And,
Explicit cost for a month = $10,000
So,
Economic cost is
= $10,000 + $2400
= $12,400
Now
The Revenue
= Price × quantity
= $10 × 50 items × 30 days
= $15,000
Finally
Economic profit is
= $15,000 - $12,400
= $2,600
As the cost of storage continues to decrease, SANs are emerging to be a better storage and data protection alternative for _______.
a. Enterprise Computing
b. Cloud Computing
c. SMBs
d. Secured Access
Answer:
a. Enterprise Computing
Explanation:
Remember, it is Enterprises that are most often concerned about data protection alternatives. Hence, SANs (Storage Area Networks) are providing improved data protection, by connecting several networks together using an enterprise-centered design approach.
This technology has indeed acted as a cost-effective storage alternative for some enterprises today.
How many jobs do retail sales support in the United States?
O 4 million
O 24 million
O 42 million
O 240 million
Answer:
Hey mate here's your answer ⤵️
42 million jobsThe retail sector continues to grow. Total retail sales (including motor vehicle and parts sealers) from 1 million retail establishments in the United States surpassed $5 trillion in 2017. The U.S. retail industry directly employs about 29 million people and supports more than 42 million jobs.
Hope it was helpfulllThe retail sales sector support 42 million jobs in the United States. Thus, the correct answer is option C.
What is retail sales?Retail sales are the sales of consumer goods, or final goods, by businesses to end users, and include both in-store and online sales. Products can be either durable (with a long expected shelf life) or perishable (such as groceries). Consumer goods include things like food, clothing, and furniture.
The retail industry is expanding. Total retail sales (including motor vehicle and parts sealers) from the United States 1 million retail establishments surpassed $5 trillion in 2017. The retail industry in the United States directly employs approximately 29 million people and supports over 42 million jobs.
Therefore, option C is correct.
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Helen,a manager for Marshall Manufacturing,spends much of her time reviewing the global,technological,socio-cultural,competitive,and economic factors that can influence the success of her firm's marketing efforts.Helen's efforts indicate that she is involved with environmental scanning. Environmental scanning is the process of identifying the factors than can affect marketing success.
a. True
b. False
Answer:
a. True
Explanation:
The environment scanning means the scanning of the environment. In this, the information is collected with respect to the events and their relationship of an organization that could be internal and external. The main motive of this is to be measure the direction of the organization in near future
Also it identified the factor that impacts the success of the marketing
Therefore the given statement is true
What are the two types of agencies and where do they receive their power and duties? a. International agencies receive their power directly from the president and Congress. Domestic agencies also receive delegated power and authority from the president and Congress. b. Executive agencies receive their power delegated from the executive branch (the president). Independent agencies receive their power as delegated from Congress. c. Economic agencies receive their power as delegated from the president and Congress. Independent agencies also receive their power as delegated from the president and Congress.
Answer: b. Executive agencies receive their power delegated from the executive branch (the president). Independent agencies receive their power as delegated from Congress.
Explanation:
There are two types of Administrative agencies in the United States: Executive and Independent.
Executive agencies are created by the Presidency and are therefore answerable to the president. They usually have a single leader who sits on the President's cabinet.
Independent agencies are created by an Act of Congress to manage complex areas of operation. They do not usually have a single leader but rather a board or commission with leaders that do not sit on the President's cabinet. An example is the Environmental Protection Agency(EPA).
The future value of a dollar
1. increases with lower interest rates
2. increases with higher interest rates
3. increases with longer periods of time
4. decreases with longer periods of time
Answer:
C. 2 and 3
Explanation:
Note: Options to the question are as follows "A. 1 and 3 , B. 1 and 4, C. 2 and 3, D. 2 and 4.
FV = PV(1 + r)^t
Future value of a dollar is the value of a dollar if it earns a certain interest fro a specified time. Future value increases with an increase in interest rates and time. Conversely, it decreases with a decrease in interest rates and time.
Thus, Option c is correct.