When are conflict resolution skills required in the consumer service industry?
A. When the customer service representative is following up with a customer after their Issue has been resolved.
B. When the customer service representative has personally offended the customer
C. Any time a customer requires assistance from a customer service representative.
D. When the customer is not in a frame of mind to begin the assessment phase of customer service.​

Answers

Answer 1

Answer:

C

Explanation:

..

Answer 2

Answer:

When the customer is not in a frame of mind to begin the assessment phase of customer service.

Explanation:


Related Questions


If a business experiences a loss for three years straight, the _______ concept tells us to assume the business will continue operations regardless.

Answers

Explanation:

Do you have any answer choices? Are do you have to find the blank?

HELP ME PLEASE
Based on the cell theory, which of the following is true? (5 points)
All cells are too small to be seen.
All living things are made of cells.
Small organisms have more cells than large organisms.
Large organisms have larger cells than small organisms.
5.
(04.02 LC)

Anton Leeuwenhoek devised a primitive microscope to observe a sample of his tooth scrapings. How did this help contribute to cell theory? (5 points)
It helped to show that cells cannot function independently.
It helped to show that some bacteria can swim like fish.
It helped to show that some bacteria are just one cell.
It helped to show that cells can be created from thin air.
6.
(04.02 MC)

A scientist eliminated all living organisms in a jar of soup by heating it. He then left the soup jar uncovered for some days. After a few days, he saw molds in the soup. What most likely formed the mold? (5 points)
Mold spores present around the jar
Nonliving matter in the environment
Water molecules in the soup
Glass particles in the jar
7.
(04.02 LC)

A scientific theory is different than the way we use the word theory in common speech. Which of the following describes the way the term theory is used in everyday life? (5 points)
It explains how nature works.
It is supported by observation and testing.
It is supported by experimental results and data.
It is a random guess about how something happened.
8.
(04.02 MC)

Read the two statements given below.

Statement 1: Children knocked over the trash can while cycling
Statement 2: Plant cells generate from sunlight and chlorophyll

Which of the following best relates the statement to the correct type of theory? (5 points)
Both statements are about scientific theories.
Both statements are about everyday life theories.
Statement 1 is about an everyday life theory, and statement 2 is about a scientific theory.
Statement 1 is about a scientific theory, and statement 2 is about an everyday life theory.
9.
(04.03 LC)


Which number label represents the nucleus?
6
5
3
2
10.
(04.03 LC)

Which organelle provides protection and support to a cell? (5 points)
Cell wall
Cytoplasm
Nucleus
Ribosome
11.
(04.03 MC)

Plant cells and animal cells were observed under a microscope. The characteristics of two cells are listed below.

Cell X: Has chloroplast
Cell Y: Does not have a cell wall

Which statement about the two cells is correct? (5 points)
Cell X has a cell membrane.
Cell X has a small vacuole.
Cell Y has a large vacuole.
Cell Y has chloroplast.
12.
(04.03 MC)

What will most likely happen in the absence of a cell wall? (5 points)
Photosynthesis will not occur.
The cell will lose its shape and support.
Cellular respiration will not take place.
Substances will not move in and out of the cell.

Answers

Answer:

I only know the answer to the last question, sorry.

The cell will lose its shape and support

Explanation:

I took the quiz.

What were the first cities like?

Answers

the first cities were based of food production and transport most where by seas and streets names were by meats :)

Describe the importance of the OSHA and what help they provide for small companies.

Answers

Answer:

OSHA's role is to assure the safety and health of America's workers by setting and enforcing standards; providing training, outreach, and education; establishing partnerships; and encouraging continual process improvement in workplace safety and health

What is the title of the Access form shown above? frmBasic tblRetailer 0001 Spice World

Answers

Answer:

The answer is "frmBasic".

Explanation:

Some of the information is incomplete within that question and therefore its solution can be described as follows:

In Access, the form is a unique address, which you can use to construct a database user interface. In this, the 'bound' may be used to access, edit, or access data from the source of data directly connected to the data source, for example, the Table or query, and by right-clicking on form or document. It navigation pane and on the menu bar on Template View. At this the Title tab on the Design tab of the Header/Footer party, that's why the above given choice is correct.

The assets (what a business owns), liabilities (what a business owes), and capital (how much a
business is worth) are shown on a(n):
income statement
profit and loss statement
balance sheet
cash flow statement

Answers

Answer:

balance sheet

Explanation:

Businesses are required to prepare a balance sheet at the end of every financial year. The balance reports the net worth of a company. It lists all the assets and their values on one side and liabilities and equity on the side. The balance sheet follows the accounting equation to indicate the total assets on one side. It shows how the assets have been financed through liabilities and equity.

Suppose Pepsi-Cola which includes Mount dew and several other sodas purchase Coca-Cola and cokes families of sodas to form one large metal company what do you believe would happen to the price of sodas in the United States

Answers

The price of soda would go-nowhere-because that is SOOO unrealistic! But it would go down because the more you have of something the cheaper it is

Banks are not considered safe to store your money in True or False

Answers

Answer:

false

Explanation:

Which of these methods will remove a custom tab stop?
A. Double-click the tab stop.
B. Triple-click the tab stop.
C. Click and drag the tab stop to the left edge of the Ruler.
D. Click and drag the tab stop off the Ruler.

Answers

I think it’s B. Triple- click the tab stop

Answer:

d. Click and drag the tab stop off the Ruler.

Explanation:

Refer to this income statement to answer the question below. Forks Gym Income Statement For the Month Ended August 31, xxxx Revenue: Membership Fees Revenue Rental Revenue Instruction Revenue Total Revenue 10,000.00 3,000.00 4,000.00 17,000.00 Expenses: Advertising Expense Rent Expense Utilities Expense Total Expenses 3,000.00 4,000.00 1,000.00 8000.00 Net Income 9,000.00 What is the total revenue for membership fees?

Answers

Answer:

The total revenue for membership fees is $10,000.00

Explanation:

As per given data

Revenue:

Membership Fees Revenue 10,000.00  

Rental Revenue _________3,000.00

Instruction Revenue ______4,000.00  

Total Revenue __________17,000.00

Expenses:

Advertising Expense _____3,000.00

Rent Expense __________4,000.00

Utilities Expense ________1,000.00

Total Expenses  _________8,000.00

______________________________

Net Income ____________9,000.00

_______________________________

Net Income is calculated as follow

Net Income = Total revenue - Total Expenses = 17,000.00 - 8,000.00 = 9,000.00

Total revenue for the membership fee is in the revenue section and it is 10,000.00 only.

Suppose that in order to discourage people from smoking the government decides to place an excise tax on every pack of cigarettes sold. As a result of the tax, the supply of cigarettes decreases by 150 packs of cigarettes at each price.

Answers

Answer:

Following are the solution to this question:

Explanation:

Please find the complete question in the attachment file.

For point A:

The complete table can be defined as follows:

[tex]\bold{price \ \ \ \ \ \ \ \ \ pre-tax \ \ \ \ \ \ \ \ \ post-tax}\\\\2 \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ 50\ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ 0\\\\2.5\ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ 100\ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ 0\\\\3\ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ 150 \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ 0\\\\3.5 \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ 200\ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ 50\\\\4 \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ 250\ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ \ 100\\\\[/tex]

For point B:

When the price is 3.5, producers are fully capable of selling 50 cigarette packages.

Select the correct answer from each drop-down menu.
What does a personal budget do?
A personal budget provides a ( salary slip, detailed account, summary)
of income and expenses for a (monthly,given,yearly)
period.

Answers

Answer:

A personal budget provides a detailed account of income and expenses for a period.

Explanation:

A personal budget is a plan of how one intends to spend their income.  It shows the source of income and the total on one side. The expenses are listed on a different side. Each expenditure item is listed and its estimated amount is indicated. The total of all incomes and expenses is shown on their respective sides.

A personal budget may be prepared for a regular income say monthly, weekly, or quarterly payments. It can also be prepared for irregular incomes such as loans, gifts, or bonuses.

Answer:

A personal budget provides a Summary of income and expenses for a

Given period

Explanation:

got it right on the test for edmentum.

What is the answer ??? 10 points

Answers

Answer:

Initial payments includes a higher amount of money being paid upfront so the amount borrowed is less.

Explanation:

A down-payment is the initial cash payments that a borrower makes when they want to borrow money to finance the purchase of an expensive good or service. The down-payment is expressed as a percentage of the total amount to be borrowed. Because the nonpayment is paid in cash, it reduces the loan amount. A down-payment reduces the lender's risk enabling them to offer loans at lower interest rates

11. Calculating the price elasticity of supply Felix is a stay-at-home parent who lives in Houston and does some consulting work for extra cash. At a wage of $25 per hour, he is willing to work 4 hours per week. At $40 per hour, he is willing to work 10 hours per week. Using the midpoint method, the elasticity of Felix's labor supply between the wages of $25 and $40 per hour is approximately , which means that Felix's supply of labor over this wage range is

Answers

Answer:

The elasticity of Felix's labor supply between the wages of $25 and $40 per hour is approximately 1.08.

Since 1.08 is greater 1, this means that Felix's supply of labor over this wage range is elastic.

Explanation:

From the question, we have:

New number of hours willing to work = 10

Old number of hours willing to work = 4

New wage = $40

Old wage = $25

Generally, the formula for calculating the price elasticity of labor supply is as follows:

Price elasticity of labor supply = Percentage change in hours willing to work / Percentage change in wage ................ (1)

Where, based on the midpoint formula, we have:

Percentage change in hours willing to work = {(New number of hours willing to work - Old number of hours willing to work) / [(New number of hours willing to work + Old number of hours willing to work) /

2]} * 100 = {(10 - 4) / [(10 + 14) / 2]} * 100 = 50%

Percentage change in wage = {(New wage - Old wage) / [(New wage + Old wage) / 2]} * 100 = {(40 - 25) / [(40 + 25) / 2]} * 100 = 46.1538461538462%

Substituting the values into equation (1), we have:

Price elasticity of labor supply = 50% / 46.1538461538462% = 1.08333333333333

Approximated to 2 decimal places, we have:

Price elasticity of demand = 1.08

The elasticity of Felix's labor supply between the wages of $25 and $40 per hour is approximately 1.08.

Since 1.08 is greater 1, this means that Felix's supply of labor over this wage range is elastic.

Loan 1:
Loan Amount: $10,000
Interest Rate: 12 percent
Loan Term: 12 months
Upfront fees: $125.00
Monthly Payment: $888.49

What is the total amount paid on Loan 1?

Answers

Answer:

$10,786.88

Explanation:

The total amount paid on loan will be the sum of monthly payments and the deposit paid.

Monthly payments = $888.49 per month

Number of months = 12

Total monthly payments :  $888.49  x  12= $10,661. 88

Upfront fee( deposit) $125

Loan amount

=$10,661. 88 + $125

=$10,786.88

what is 4/8 = ??????????????????????

Answers

Answer:

4/8 is equivalent to 1/2

Explanation:

Hope it helps a lot :]

Answer:

4 divided by eight? if this is the question then the answer is 1/2

Explanation:

let me know if that was what you were asking

The main functions of human resource management can be categorized into ... A. Line function, management functions, and employee functions. B. Specialized functions and generalized functions. C. Staff functions, line functions, and coordination functions. D. Labor functions, coordinate functions, and general functions.

Answers

Answer:

C. Staff functions, line functions, and coordination functions

Explanation:

Human resource management functions may be classed into : line functions which involves the segment charged with the transition of an organization directly into its daily operational activities such as production, selling marketing and other customer service activities. The Staff functions of the human resource Management refers to advisory support on various activities of the organization which has to do with staffing, recruitment.

Coordination function involves the implementation of strategies which ensures synergy between various departments ensuring the adopting of best strategy to ensure maximum output.

.What are some potential difficulties that you might encounter when doing business in the Chinese market?

Answers

Answer:

The answer is below

Explanation:

There are various potential difficulties one might encounter when doing business in the Chinese market. Some of which are:

1. Intellectual property issue: this is an area of business that is known to be one of the big issues in China. It is reported that a lot of inventors have problems in protecting their inventions, as many other competitors can just pick the invention idea and build on it without sanctions.

2. Governmental challenges: there is a huge issue of lack of transparency and corruption in China, most especially against foreign business owners.

3. Market Access: because of the diverse and big difference in consumers' consumption habits and distribution operations in China compared to other countries, most especially non-Indochina countries, will make the market access difficult for foreign business.

4. Consumer preference: consumers' preference in China is reported to be different and distinct compared to what is obtained outside China. Hence, foreign business owners will find it challenging to cope.

5. Bureaucracy: to obtain necessary licenses and permits in china requires going through a long process, which may even be more delayed to foreign business owners.

Dennis has just gotten a new job at a national credit card company's headquarters. He is working in the
human resources department. It is likely that, as far as health insurance is concerned,
his employer is paying 100 percent of the contributions
he must find his own health insurance
he is paying 100 percent of the contributions
he and his employer are both paying a portion of the contributions

Answers

Answer:

He and his employer are both paying a portion of the contributions

Explanation:

Most employees of private companies in the United States have employer-sponsored healthcare insurance. This means that the company they work for chooses the insurance plan, and pay the biggest share of the cost of the plan. However, the employee also has to contribute to the cost, allocating a percentage of his salary for this installment.

This is the type of plan Dennis would be enrolled once hired by the national credit card company.

Professional etiquette suggests you should send a(n) ____ to each person who agrees to meet with you in support of your career exploration.

Answers

Answer:

handwritten thank-you note

Explanation:

Professional etiquette can be regarded as ways of being able to live comfortably when with people and making them comfortable when they are arround you. They are general

guidelines as well as behavior that are needed in professional setting. It should be noted that Professional etiquette suggests you should send a

handwritten thank-you note to each person who agrees to meet with you in support of your career exploration.

why do people care about their social status?

Answers

Answer:

because they could be very popular

Explanation:

can you give brainliest

Slogan for voice notes it’s a notebook that’s writes for u when u speak

Answers

how much does it cost?

Which of these examples demonstrate common qualifications for Information Support and Services careers? Check
all that apply.

Gabriella is a good leader and handles responsibility well.

Blaine can stand for long periods of time without getting tired.

Maureen is able to lift heavy objects.

Kyung can accurately estimate how long different tasks will take.

Carter is skilled in art and graphic design.

Octavio is good at breaking down large projects into smaller steps.

Answers

Answer:

146

Explanation:

Answer: 1. Gabriella is a good leader and handles responsibility well.

4. Kyung can accurately estimate how long different tasks will take.

6. Octavio is good at breaking down large projects into smaller steps.

Other Questions
DESCRIBE the five types of chemical reactions (Synthesis, Decomposition, Single displacement, Double displacement, Combustion) Onto you: I knew I had a crush on you but when I looked in your eyes and I saw dazzling lights that I could not escape from you and just like a movie my dreams were with you passing by And I awoke to your heat and my heart were combined when we collided, we had filled each other eyes I need to share my wings with you and fly away with each other I lie awake now thinking about you but our memories are stuck together I am feeling powerless without you but you are wakening me up with all things we have done together I am always reaching out for you Maby this destiny Trying to make it happen is this all on me the motion of us together just makes me feel better And no one else knows how feel about us Waiting for the day to come when we will go on our very first date will it show up Tomorrow or in the future is it trying to help us connect with each other Claiming that is meant to be together what is before my eyes With everything, I got to have you or the moment we might just be together I cannot stand you because I have a crush on you but I was always laughing and acting weird around you I cannot control it Now I can feel the crush getting deep and harder to control within me so will you be the hero and be together forever and no one can stop us from that but my heart is getting louder whenever I'm with you my eyes and my brain are wondering if we will ever be together from the moment we first had contact I cannot my feelings for you in hide it your goanna notice sooner or later we will be each other hero were going to last forever I couldn't say never to you because my heart is leaping for you Why can't you see it all but the only thing I can do is crush on youYou know I had to change ever since I saw you the day were going by until we talked again and I told you how I feel and you told me to go away now no more calls or text what could I have done to make it all better So go ahead and laugh because there is no other person, I want to be with but you but the way we do things we are alikeI'm all alone because you did not feel that way about me, but I have been kicking and screaming to get closer to you It is like I do not know how to breathe without youYou know that I try my best to be with you, but the depths of my heart got deeper into loving you There is a mess inside of me because I love you and you do not I will remember the crush I had for you There is a fire inside of me that will not get put out because I love you, but you Tell me to forget this, but I want you, but you are the only thing I need Now I can feel the fire burning deep within me because of you I will not back down, never without you I have gotten your back forever even if you do not care How to simplify 1/2 Somebody help meeeee Which two of the facts below might help explain Keppler's depiction of Standard Oil?1. In 1911, the Supreme Court ruled that Standard Oil had to be split into several smaller companies. 2. By the 1880s, Standard Oil had become the largest oil refiner in the country, controlling access to 90 percent of the refined oil in the US. 3. By the early 1890s, there were more than 4,000 millionaires in America, and most of them claimed to be self-made men. 4. Throughout the year 1904, investigative journalist Ida Tarbell published her famous series of articles on Standard Oil, mostly critiquing the company's ruthless practices. The afternoon was intensely interesting to her. The excitement came back upon her like a remittent fever. Her talk grew familiar and confidential. It was no labor to become intimate with Arobin. His manner invited easy confidence. The preliminary stage of becoming acquainted was one which he always endeavored to ignore when a pretty and engaging woman was concerned.Which best describes the narrative voice in the excerpt?The author uses a character in the story as a narrator to illustrate Arobins winning personality.The author uses a character in the story as a narrator to reveal Ednas discomfort with the conversation.The author uses an omniscient narrator to reveal the thoughts and motivations of both characters.The author uses an omniscient narrator to provide background information about Arobins previous marriage. PLEASE HELP ME ASAP !!!!Choose the correct adjective below to fill in the blank. T llevas unos calcetines ____________ .blancablancosblancoblancasChoose the correct conjugation of the verb "llevar" to fill in the blank: Yo ____________ un vestido negro.llevamosllevasllevolleva. Choose the correct adjective below to fill in the blank. Ellos llevan unas camisas ____________ .anaranjadoanaranjadasanaranjadosanaranjadaChoose the correct conjugation of the verb "llevar" to fill in the blank: Mara ____________ una camiseta roja.llevamosllevallevollevas Find the perimeter of the following shape: 3. When the father arrived at the port, he found that the ship cargo wasworthless, and he had to return home just as poor as he had beenbefore.A. First person point-of-viewC. Second person point-of-viewB. Third person point-of-viewD. Fourth person point-of-view4. You, ungrateful wretch! You steal my roses. Now, you will die!"A. First person point-of-viewC. Second person point-of-viewB. Third person point-of-viewD. Fourth person point-of-view5. As he watched him leave with his new shoes, he barrowed, he was ahe'd never come back and return it.A. First personC. Third person omniscientB. Second personD. Third person limited On December 9, 1698, computer inventor Douglas Engelbart demonstrated many new computing technologies, including the computer mouse. His demonstration was so important that it became known as The Mother of All Demos. It would be at least two decades before some of the technologies he demonstrated saw widespread use, but all of them are used by people today. Here is a list fo some of Engelbarts technologies. Which ones do you use today? The computer mouse, video conferencing hypertext links, word processing, or collaborative real-time editing Please hurryyyyyyyyyyyy 3x2 2x5 whats the answer please twenty five points to show work The sum of all the solutions of the equation (6x+k)(3x-11)=0 is 1. Find KBRANLIEST PLUS 20 POINTS List the elements of art. List the principles of art. Hon do artists use the Elements and Princies when creating areHelp Dell Tim and tommy ordered a pizza that was cut into 12 pieces dell had one piece Tim had 3 pieces and tommy had 4 pieces how much of the pizza did they eat One foot is by what artist? What 3 things are important in determining whether something is 'art' ? John has 78 total cows, and was excited to have 65 calves this season. What percentage calf cropdid John achieve? Please help me! "Explain why this graph shows a function." This the last question Mr. Heath is TRYING to grow his hair out! Currently, his hair is 0.25 inches long. Each month, it grows 0.5 inches. His goal is to have hair that is 2.5 inches long. Let x be the number of months that Mr. Heath grows hair. Which of the equations represents Mr. Heath's hair growth journey? *