Answer:
C. Ask for feedback only when you are open to hearing it.
Explanation:
Feedback refers to providing the information gathered after evaluating any specific action or event. Providing authentic feed-backs helps in promoting and improving the better quality of the original topic. It is more personalized and user-oriented. There are various ways by which authentic feed-backs can be given. Through messaging, writing, discussing over calls, and conversations over video calls helps in providing authentic feedback. Asking for feedback should be initiated by the person only when the person is willing to listen and acquire those feed-backs is an effective approach for encouraging authentic feedback.
What can students do with their recorded data in Science Journal?
A) Calculate the standard deviation of a set of data values
B) Review recorded graphs and individual data points
C) Make their data audible
D) Share and export experiments and sensor recordings
Answer:
B. Review recorded graphs and individual data points
C. Make their data audible
D. Share and export experiments and sensor recordings
Explanation:
The Science Journal application refers to the scientific journal at the digital platform that helps users to record projects using pictures, notes, and built-in sensors from the phone of the user. While setting up a new experiment it provides the opportunity to document one's thoughts and findings as he or she begins to ask queries and to come up with their own investigations. Its user-friendly features use sensors and recorders of telephones in an efficient way.
Assume a fixed cost for a process of $120,000. The variable cost to produce each unit of product is $35, and the selling price for the finished product is $50. Which of the following is the number of units that has to be produced and sold to break even?
a. 790 units
b. 1,000 units
c. 500 units
d. 900 units
e. 667 units
Answer:
8000 units
Explanation:
Given the following :
Fixed cost = $120,000
Variable cost per unit of product = $35
Selling price per unit of product = $50
Number of units that has to be sold to break even:
Break even point (unit) is the ratio of the fixed cost and the unit contribution margin of a product.
Unit contribution margin = selling price - variable cost
Unit contribution margin = $50 - $35 = $15
Break-even point (unit) = $120,000 / $15
Break-even point (unit) = 8000 units
Trina's property is listed with Avalon Homes. The market is a little slow, and Trina's listing is a high-end home, where sales are even slower. She's had several showings, but no offers. The term of the listing agreement is nearly over. What happens when the termination date is reached?
Answer: Listing expires and terminated
Explanation: In the scenario above, Avalon homes only serves to aid the sale of Trina's property and as such will not be held liable for any offense if the property isn't sold within the listing period. Avalon homes isnt responsible for either the slow nature of market at the time or the fact that Trina's property belongs to the high end category which often takes even more time to get a buyer for. Therefore, once the contract period of Trina's listing is reached, the listing expires and it's terminated unless another listing contract is struck between both parties.
A seller is under contract to sell a property using the standard offer to purchase and contract. The elegantly decorated master bedroom has vertical window blinds, hand-painted light switches and electrical outlet covers and draperies fashioned from fabric coordinated with the wallpaper. Which of the following items may the seller legally remove before the close of the transaction?
a. the draperies and blinds.
b. the hand-painted light switches and electrical outlet covers.
c. the draperies.
d. none of the items.
Answer: The draperies
Explanation:
Fron the question, we are informed that a seller is under contract to sell a property using the standard offer to purchase and contract.
The seller can legally remove the draperies before the close of the transaction. It should be noted that under the NCBA/NCAR contract , all other items in the list are regarded as fixtures that are meant to remain along with the property but the draperies is not listed among them and therefore may be removed.
Etsuro is a management consultant. Baker Corp. asks him to evaluate their company, and he finds that the difference between the cost of producing the firm's products and the value of those products is extremely narrow. What should Etsuro suggest that Baker Corp. management do? Find a way to pass on as much profit as possible to suppliers and customers. Find a way to widen the gap between cost and value. Shore up the company's strong position by erecting entry barriers. Encourage customers to buy complements to their products.
Answer:
find a way to widen the gap between cost and value
Explanation:
Since in the question, it is mentioned that Baker Corp wants to evaluate the company and determine the difference between the cost for producing the products and the value
So here Baker corp should find a way to broaden the gap between the gap and value so that the company could able to find out where is the mistake is done so that it could be improved
Hence, the second option is correct
A good layout requires determining: Group of answer choices Environment and aesthetics All of the above Material handling requirements Cost of moving between various work areas Capacity and space requirements
Answer:
All of the above.
Explanation:
All alternatives are correct with regard to organizational layout.
Layout planning must be aligned with organizational needs, ensuring the optimization of processes and flow related to the company's productive resources.
To be effective, the layout must combine environment, functionality, resources and costs, in order to optimize the arrangement and activities of the functional areas, allowing correct communication between departments, monitoring the flow of people and materials, reducing idleness and costs and improving the use of available space as a whole.
Distinguish among operating, investing, and financing activities for the statement of cash flows indirect method) Aurum Investments specializes in low-risk government bonds. Identify each of Vanderpool's transactions as operating (O), investing (I), financing (F), non-cash investing and financing (NIF), or a transaction that is not reported on the statement of cash flows (N). Indicate whether each item increases (+) or decreases (minus) cash. The indirect method is used for operating cash flows.
A. Acquisition of equipment by issuance of note payable
B. Purchase of long-term investment with cash
C. Issuance of long-term note payable to borrow cash
D. Increase in prepaid expenses
E. Decrease in accrued liabilities
F. Loss of sale of equipment
G. Decrease in accounts receivable
H. Depreciation of equipment
I. Increase in accounts payable Amortization of intangible assets
K. Purchase of treasury stock
L. Payment of long-term debt
M. Increase in salary payable
N. Cash sale of land
O. Sale of long-term investment
P. Acquisition of building by cash payment
Q. Net income
R. Issuance of common stock for cash
S. Payment of cash dividend
Answer and Explanation:
The cash flow statement includes three categories of activities which are listed below:
1. Operating activities: This covers all transactions that after net income impact the working capital. This will subtract the rise in current assets and a reduction in current liabilities, while adding the decline in current assets and a rise in current liabilities.
It will manage some adjustments in working capital. For addition, the depreciation expenses are applied to the net profit and the loss on the selling of assets is added, while the profit on the sale of assets is deducted
2. Investing activities: it tracks operations that involve purchasing and selling long-term properties. The buying is a cash outflow while the sale is a cash inflow
3. Financing operations: it tracks transactions that have an impact on long-term debt and equity balance of shareholders. Share issue is a cash inflow while redemption and dividends are cash outflows.
Based on the above explanation, the classification is as follows
A. , non-cash investing and financing (NIF), as it does not involve any cash transactions
B. Investing activity as this reflects the cash outflows
C. Financing activity as this reflects the cash inflows
D. Operating activity as this reflects the cash outflows
E. Operating activity as this reflects the cash outflows
F. Operating activity as this reflects the cash inflows
G. Operating activity as this reflects the cash inflows
H. Operating activity as this reflects the cash inflows
I. Operating activity as this reflects the cash inflows
J. Operating activity as this reflects the cash inflows
K. Financing activity as this reflects the cash outflows
L. Financing activity as this reflects the cash outflows
M. Operating activity as this reflects the cash inflows
N. Investing activity as this reflects the cash inflows
O. Investing activity as this reflects the cash inflows
P. Investing activity as this reflects the cash outflows
Q. Operating activity as this reflects the cash inflows
R. Financing activity as this reflects the cash inflows
S. Financing activity as this reflects the cash outflows
Suppose that a company based in Dallas, Texas, initially confronts only four other rival firms. Its own market share is percent, which ties it with the other largest producer and seller in the industry. The market share of each of the other three firms is percent. Then a sixth firm, located in Cleveland, Ohio, enters the same industry. The new firm captures percent market share, and the market share of one of the smallest three original incumbents declines to percent as well. After the Cleveland firm's entry into the industry, what are the values of the four-firm concentration ratio and of the Herfindahl-Hirschman index?
Answer:
1. 86.7%
2. 2244.4
Explanation:
The computation is shown below:
1. The new 4 firm concentration ratio after entry is
= Total mix share of 4 largest firms
= 30% + 30% + 13.33% + 13.33%
= 86.7%
2. Now HHI index is
= sum of squared shares
= 30^2 + 30^2 + 13.33^2 + 13.33^2 + 6.67^2 + 6.67^2
= 2244.4
Hence, we applied the above values so that each part could be determined
An American company is in a joint venture with an overseas Middle East company. The U.S. managers are particular about time management and appointments for conference calls and meetings. However, their overseas Middle Eastern counterparts are not conditioned the same way and don’t necessarily adhere to schedules. This variation in time management is an aspect of their _____ environment.
Answer:
This variation in time management is an aspect of their _cultural____ environment.
Explanation:
The working environment of countries differ. This environment also dictates approaches to issues. For example, this Middle Eastern company operates in a cultural environment that does not take issues with time management serious unlike the American counterpart. The prevalent cultural environment may not be easy to overcome. For this reason, companies engaging in international relationships should factor in this consideration of differences in culture whenever they venture outside.
This variation in time management is an aspect of their cultural environment.
The following information should be considered:
The cultural environment is the important reason for the Saudi Arabia delegation to not adhere to the schedule. This is due to the USA and Saudi Arabia contains different time zones and the Saudi delegates have different cultures and also have working environment unlike USA.
Learn more: brainly.com/question/17429689
McCoy's Fish House purchases a tract of land and an existing building for $940,000. The company plans to remove the old building and construct a new restaurant on the site. In addition to the purchase price, McCoy pays closing costs, including title insurance of $2,400. The company also pays $12,800 in property taxes, which includes $8,400 of back taxes (unpaid taxes from previous years) paid by McCoy on behalf of the seller and $4,400 due for the current fiscal year after the purchase date. Shortly after closing, the company pays a contractor $47,000 to tear down the old building and remove it from the site. McCoy is able to sell salvaged materials from the old building for $3,800 and pays an additional $10,400 to level the land.
Required: Determine the amount McCoy's Fish House should record as the cost of the land. (Amounts to be deducted should be indicated by a minus sign.)
Answer:
$1,004,400
Explanation:
The computation of the cost of land is shown below:-
The Total cost of land = Purchase price of the land + Title Insurance + Property Taxes + Cost of removing the building + Level the land - Salvaged materials
= $940,000 + $2,400 + $8,400 + $47,000 + $10,400 - $3,800
= $1,004,400
Therefore for computing the total cost of land we simply applied the above formula.
In March 2012, the state of California started requiring that all packaging for food and drink with the additive 4-methylimidazole (4-MI) be clearly labeled with a cancer warning. Because of this, both Pepsi and Coke changed their formula to eliminate 4-MI as an ingredient. If Pepsi and Coke did NOT change their formula, holding all else constant, what would have happened to the demand for these goods, assuming Pepsi and Coke were in a competitive market
Answer:
The demand curve for Pepsi and Coke would have shifted to the left, causing the price of both products to decrease and the profits for both companies to fall.
Explanation:
As in the question it is mentioned that the if the Pepsi and Coke do not change the formula and all other things being constant so the demand for the goods in case of the competitive market is that the demand curve is shifted to the left which results in a decrease in the price of both goods also due to price falls the profits for both companies dropped.
what is a good online website for a highschool student to do 40 hours volunteering?
there are many websites to volunteer
I've found some websites from the given list
1. United Nation Volunteers
2. Catchafire
3. Smithsonian Digital Volunteers
4. Amnesty Decoders
5. Translators Without Borders
6. Crisis Text line
7. Zooniverse
8. Project Gutenberg
9. Dosomething.org
You have been providing a pre-Thanksgiving meal during sales presentations in November for many years and your clients look forward to attending this annual event. When marketing Medicare Advantage and Part D plans, what are you permitted to do with respect to meals?
Answer: Provide light snacks
Explanation:
In a Medicare advantage, a proper meal will not be allowed, the focus of the program is targeted at the Medicare section, so preparing a normal Neal would serve as a distraction to the purpose of the program, even those requesting would be prohibited for such, so what's required would be normal snacks which won't attract attention and individuals can focus on the program: Medicare.
Answer:
b.
You may provide light snacks, but a Thanksgiving style meal would be prohibited, regardless of who provides or pays for the meal.
Explanation:
A meal is considered a distraction to the presentation material, snacks only
Sunland Company of Emporia, Kansas, spreads herbicides and applies liquid fertilizer for local farmers. On May 31, 2017, the company’s Cash account per its general ledger showed a balance of $6,823.90. The bank statement from Emporia State Bank on that date showed the following balance.
EMPORIA STATE BANK
Checks and Debits Deposits and Credits Daily Balance
5-317,053.00
A comparison of the details on the bank statement with the details in the Cash account revealed the following facts
1. The statement included a debit memo of $57.00 for the printing of additional company checks
2. Cash sales of $900.15 on May 12 were deposited in the bank. The cash receipts entry and the deposit slip were incorrectly made for $950.15. The bank credited Sunland Company for the correct amount
3. Outstanding checks at May 31 totaled $285 25, and deposits in transit were $1.897.15.
4. On May 18, the company issued check No. 1181 for $684.00 to H. Moses, on account. The check, which cleared the bank in May, was incorrectly journalized and posted by Sunland Company for $648.00
5. A 52.792.00 note receivable was collected by the bank for Sunland Company on May 31 through electronic funds transfer
6. Included with the canceled checks was a check issued by Tomins Company to C. Pernod for $343.00 that was incorrectly charged to Sunland Company by the bank
7. On May 31, the bank statement showed an NSF charge of $465.00 for a check issued by Sara Ballard, a customer to Sunland Company on account
Prepare the bank reconciliation at May 31, 2017. (List items that increase balance as per bank & books first. Round answers to 2 decimal places, eg. 52.75)
Answer:
Bank account reconciliation:
Bank account balance $7,053
+ Deposits in transit $1,897.15
+ Check charged by error $343
- Outstanding checks ($285.25)
Reconciled bank account $9,007.90
Cash account reconciliation:
Cash account balance $6,823.90
+ Note receivable collected by bank $2,792
- Bank fees for printing checks ($57)
- Error on deposit slip ($50)
- Error on recording check ($36)
- NSF check ($465)
Reconciled cash account $9,007.90
Coercive power is the Multiple Choice power exercised by use of fear of punishment for errors of omission or commission by employees. power of persuasion exercised by a charismatic leader to get compliance from reluctant subordinates. arises from manager access, control, and distribution of information that is not freely available to everyone in an organization. ability of the leader or manager to confer rewards for positive behaviors or outcomes.
Answer:
power exercised by use of fear of punishment for errors of omission or commission by employees.
Explanation:
Coercive power is characterized because the use of force to get a worker to obey an order or command, where control comes from one's right to threaten the employee for non - adherence. Like that this power is in place when a person worked an order in fear of losing their job or their benefits package.
Answer:
the power exercised by use of fear of punishment for errors of omission or commission by employees
Explanation:
In simple words, Coercive control is characterised as the utilization of coercion to compel an individual to obey a directive or command, whereby power derives with one's right to discipline the worker for violations. Of instance, this control is in place when an individual performs an instruction in fear of being attacked or their signing income.
Thus, from the above we can conclude that the correct option is A.
14. Two alternative measures of the overall level of prices are a. the inflation rate and the consumer price index. b. the inflation rate and the GDP deflator. c. the GDP deflator and the consumer price index. d. the cost of living index and nominal GDP
Answer:
c. the GDP deflator and the consumer price index.
Explanation:
Two alternative measures of the overall level of prices are the GDP deflator and the consumer price index.
The GDP deflator can be defined as a measure of the changes in prices for all of the finished goods and services produced domestically in an economy in a particular period of time, usually a year. This simply means that, the gross domestic product deflator measures the inflation in an economy.
Consumer price index (CPI) can be defined as a measure of the aggregate or average changes in price level of a weighted market basket of finished goods and services that consumers purchased over a specific period of time. The CPI is also a measure of the inflation in an economy over a specific period of time.
A river barge company can offer cheaper, although slower, per-pound transportation of products to companies when compared with transportation by air, truck, or rail. The river barge company should first target customers whose companies use:
Answer:
the cost leadership strategy.
Explanation:
A river barge company can offer cheaper, although slower, per-pound transportation of products to companies when compared with transportation by air, truck, or rail. The river barge company should first target customers whose companies use the cost leadership strategy.
A cost leadership strategy is a business strategy which is aimed at using the lowest cost of production and operation in a business.
Hence, river barge company cheaper, although slower, per-pound transportation as against the use of air, truck, or rail which would be more expensive.
An insured's disability income policy includes an additional monthly benefit rider. For how many years can the insured expect to receive payment from the insurer before Social Security benefits begin?
Answer:
1 Year
Explanation:
This is because, the additional monthly benefit rider stipulates that the insurer will only pay benefits comparable to what Social Security would pay. Therefore, after a year, the insurer ends the benefit and assumes that Social Security will begin benefit payment.
Hence, the insured expect to receive payment from the insurer for ONE YEAR before Social Security benefits begin.
Suppose the MPC is 0.60. Assume there are no crowding out or investment accelerator effects. If the government increases expenditures by $200 billion, then by how much does aggregate demand shift to the right
Answer:
$500 billion
Explanation:
we must first calculate the economy's multiplier = 1 / MPS
marginal propensity to save (MPS) = 1 - MPC = 1 - 0.6 = 0.4
economy's multiplier = 1 / 0.4 = 2.5
this means that if the government increases expenditures by $200 billion, the the economy will grow (rightward shift) by $200 x 2.5 = $500 billion
A man is running on the straightroad with the uniform velocity of 3m/s. Calculate acceleration produced by him.
Answer:
acceleration =0 m/s^2
Explanation:
Acceleration is defined as the rate of change in velocity. If there’s no change in velocity, then the rate of change is zero, hence the acceleration is zero. The question says the man is running at a uniform velocity (i.e. he’s running at a steady speed in a fixed direction). This means his velocity is constant, or unchanging. Hence, his acceleration is zero.
Obviously everything I said in the above paragraph only concerns his horizontal velocity. To get even more specific, it only concerns the horizontal velocity of his centre of mass. Vertically, he is of course experiencing upward and downward downward acceleration due to how his feet push against the floor as he runs. And his limbs accelerate and decelerate as well, to allow him to run.
But looking at the man’s horizontal motion as a whole, and thinking of his motion as being entirely represented by his centre of mass, his acceleration is 0.
Tesco was forced to restate its earnings for the first half of 2014 to 431 million USD because senior managers in the UK food business had booked income early and delayed the booking of costs in order to improve appearances of financial performance. This scandal results from ____________ and __________.
Answer:
Poor governance and Control
Explanation: The overstatement of profit made by TESCO, a renowned grocery chain in the U. K could largely be traced to the poor internal structure governing the setup which demonstrated high level of ineptitude in the control and anchoring the of the firm's activities. In a bid to increase profit and market standing, TESCO embarked on an aggressive financial strategy whereby income was doctored and suppliers tricked into making payment in other to up the company's earning figure. This act explains how disjointed the upholding structure within the company was at the time.
hoose the statement that is incorrect. A. The consensus is that the crowding-out effect is strong enough to make the government expenditure multiplier less than 1. B. The government expenditure multiplier is the quantitative effect of a change in government expenditure on real GDP. C. The tax multiplier is the quantitative effect of a change in taxes on real GDP. D. The demand-side effects of a tax cut are likely to be larger than an equivalent increase in government expenditure
Answer: D. The demand-side effects of a tax cut are likely to be larger than an equivalent increase in government expenditure
Explanation:
There is now a consensus amongst economists that an increase in Government spending will have larger demand-side effects than a tax cut. This is because Government spending goes directly into the economy and stimulates growth through the ripple effect that it has that will see money multiplied.
Tax cuts on the other hand are only effective if consumers either consume the tax savings or invest them. While they will do this for most of the savings, there is a high probability that they will save some of them instead of spending them.
What is asset allocation? Why is this used?
Answer:
Asset allocation is an investment portfolio technique that aims to balance risk by dividing assets among major categories such as cash, bonds, stocks, real estate, and derivatives. Each asset class has different levels of return and risk, so each will behave differently over time :)
Explanation:
your welcome! :D
Offshore oil-drilling operations entail an unavoidable risk of an oil spill, but importing oil on tankers presently entails an even greater such risk per barrel of oil. Therefore, if we are to reduce the risk of an oil spill without curtailing our use of oil, we must invest more in offshore operations and import less oil on tankers.
Which of the following, if true, most seriously weakens the argument above.
A) Tankers can easily be redesigned so that their use entails less risk of an oil spill.
B) Oil spills caused by tankers have generally been more serious than those caused by offshore operations.
C) The impact of offshore operations on the environments can be controlled by careful management.
D) Offshore operations usually damage the ocean floor, but tankers rarely cause such damage.
E) Importing oil on tankers is currently less expensive than drilling for it offshores.
Answer:
A) Tankers can easily be redesigned so that their use entails less risk of an oil spill.
Explanation:
The option that if true most seriously weakens the argument above is: tankers can easily be redesigned so that their use entails less risk of an oil spill because the statement says that importing oil on tankers entails a greater risk of an oil spill than offshore oil-drilling and the option chosen directly talks about that and says that the tankers can easily be redesigned to decrease the risks of an oil spill which goes against the argument given.
The other options are not right because the options B and C support the argument given. Also, options D and E doesn't talk about oil spill which is the topic on the argument presented.
Calculate the latest start for Task B if its predecessor, Task A, finishes on day 3, its succeeding activity, Task E, has a latest start of day 7, and the duration of Task B is 2 days. Select one: a. day 7 b. day 5 c. Cannot be calculated based upon information given. d. day 3
Answer:
Day 5
Explanation:
Calculation of the latest start
Using this formula
Latest start = Activity's latest finish time-Activity's estimated duration
Where,
Latest Finish time= Day 7
Estimated Duration= 2 days
Let plug in the formula
Latest start= Day 7- 2 days
Latest start = Day 5
Therefore the latest start for Task B will be Day 5
CEO reduced the list of candidates to include only those applicants the CEO found acceptable. The CEO is implementing the political strategy of controlling the agenda. being irreplaceable. overlapping authority. emphasizing status inconsistency. relying on objective information.
Answer:
A). Controlling the agenda.
Explanation:
The CEO is here executing the political strategy of 'controlling the agenda' as he is controlling that which candidates would go further and selected for different processes. It will help him in directing the attention on candidates which he wants and limit the decision(regarding the selection of candidates) to the only ones which she/he finds desirable/acceptable. It will allow him in having a political edge and control over the decisions and have an adavantage according to the situation. Thus, option A is the correct answer.
Herb has $20,000 in an interest-bearing time deposit with the Applebottom Bank and Trust Company. While earning a relatively attractive rate of interest, Herb had to agree to not withdraw any of the funds until the end of a three-year period. Herb's investment represents a(n):
Answer: Certificate of deposit
Explanation: Herbs investment with Applebottom Bank and Trust Company represents a certificate of deposit which differs from the usual savings deposit due to the the high interest it pays and the fact that it is time bound. The depositor enters into an agreement with the financial institution issuing the certificate of deposit and a fixed term of deposit is agreed with a better interest than usually attached to other deposit accounts. This restricts the depositor from being able to withdraw any amount from his / her account before the stipulated date.
"Whenever Andrew considers upgrading his personal computer system, he consults with Jeremy, a knowledgeable friend who always has the newest technology. For Andrew, Jeremy is a(n) __________ in the diffusion of innovation curve."
Answer: innovator
Explanation:
From the question, we are informed that whenever Andrew considers upgrading his personal computer system, he normally consults with Jeremy, a knowledgeable friend who always has the newest technology.
Regarding the question, Jeremy is an innovator. An innovator is someone who has embraced new ideas and is always trying out new gadgets and technology.
Marco was a furniture buyer for Wellart Department Stores. Marco was authorized to enter into contracts worth up to $50,000. Marco entered into a contract with Frank's Furniture to purchase $100,000 worth of dining room furniture. If Wellart refuses to honor the contract and Frank's sues:
Answer:
Frank's will win, as Marco had implied and/or apparent authority.
Explanation:
Frank's will win, as Marco had implied and/or apparent authority.
Express authority is the authority which the principal has expressly given to the agent whether in a written or orally form.
Implied authority ( it can as well be described as usual authority) is the authority of an agent to acts which are reasonably incidental to and necessary for the effective performance of his duties.
So relating the above to the situation at hand, Mark acted based on the authority given to him by Wellart Department Stores. It was an implied authority.
Your sister recently opened a swanky three-floor cheese market, Fromagerie, which is quickly gaining attention from locals, the press, and restaurateurs in the area. Located near a college town, Fromagerie specializes in rare international cheeses; and on the top floor, there is a bistro where patrons can take cooking lessons, meet new people, dine, and sample some of the world's most savory cheeses before they make a purchase decision. The bistro element of the Fromagerie is primarily an example of your sister's retail strategy in the area of:______
a. merchandising
b. atmospheric
c. location
d. customer services
e. promotion
Answer:
customer service
Explanation:
In simple words, h Customer care or service refers to the immediate each-on-one relationship between a paying customer and the subject company's marketing agent. This direct engagement is seen by most merchants as a key factor in maintaining customer loyalty and promoting repeat sales.
Thus, from the above we can conclude that the given case relates to customer service.