How impactful were late shipments on customer questions

Answers

Answer 1

Answer:

One study found that 69% of consumers “are much less or less likely to shop with a retailer in the future if an item they purchased is not delivered within two days of the date promised


Related Questions

1.a) True or False: A firm is in the value destroying stage whenROIC < WACCb) True or False: ROIC and size are not correlated

Answers

The statement "A firm is in the value destroying stage when ROIC < WACC" is true because the ROIC is a measure of how effectively a company generates profits from its capital investments, while the WACC represents the cost of that capital. The statement "ROIC and size are not correlated" is false because there can be a correlation between ROIC and size in certain industries and situations.

If the ROIC is less than the WACC, it means that the company is not generating sufficient returns on its invested capital, and is effectively destroying value for its shareholders.

In some industries, such as manufacturing or retail, larger companies may benefit from economies of scale, which can lead to higher ROIC. In other industries, such as technology or biotech, smaller companies may have a competitive advantage due to greater flexibility and innovation, which can also lead to higher ROIC.

However, there is no clear or consistent relationship between ROIC and company size, and other factors such as industry structure and competitive position may play a more significant role in determining a company's ROIC.

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Dion has created a SWOT analysis for his business plan. In which section of his business plan will he place his analy
О А.
OB.
0 с.
OD. marketing and sales
executive summary
company description
market research
Reset
Next

Answers

In a case whereby Dion has created a SWOT analysis for his business plan the section of his business plan that he will  place his analysis is company description.

What is  SWOT analysis?

The SWOT analysis is an important tool for evaluating the internal and external factors that affect a business. By identifying its strengths and weaknesses, a company can determine how to capitalize on its advantages and improve its weaknesses. By identifying opportunities and threats, a company can develop strategies to take advantage of market trends and mitigate risks.

Therefore, Dion's SWOT analysis will help readers of the business plan to understand the strengths, weaknesses, opportunities, and threats of his business, and how he plans to leverage these factors to achieve his goals.

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State the minimum monthly income, an hourly wage per hour, needed to cover monthly expenses for the family used in part a and explain how to calculate the hourly wage based on the monthly income and state the hourly wage. assume that each full-time worker works four 40 hour work weeks per month and each part time worker works two 40 hour weeks per month.

Answers

Divide wages by using hours and that is your hourly rate. If you work longer hours at positive times of the month, then track your time for a month, and divide your annual pay by way of 12.

How do you calculate hourly charge from monthly income?

Get the hours per months = Hours in Year ÷ 12 (months) Get Hourly Pay = Monthly Salary ÷ Hours Per Month.

Daily fee of pay for a monthly-rated employee is calculated the usage of the formulation below: Regular Days Rate of pay = Employee's Monthly Rate of pay / 26 days.

The ADW calculated is the price of pay mirrored in the system. This is the formula used: Total Wage (for the applicable period) / Number of Days (same relevant period)

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Which expressed power of Congress does this example best describe?
Congress taxes goods that enter the United States from
other countries.
OA. Establishing federal courts
OB. Regulating commerce
OC. Printing money
OD. Defining citizenship

Answers

The expressed power of Congress that best describes the example given is "Regulating commerce" (Option B).

What is the  power of Congress about?

This power allows Congress to regulate trade with foreign nations, among the states, and with Indian tribes. Taxing goods that enter the United States from other countries falls under the scope of regulating commerce with foreign nations.

Overall, the powers of the Congress are intended to provide a balance of power within the federal government and ensure that the interests of the people are represented in the legislative process.

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A new program that Merck implemented to encourage its people managers to give more employee feedback is named

Answers

The name of the new program that Merck implemented to encourage its people managers to give more employee feedback is “Inspire the Best.”

What is the program about ?

Merck, a global pharmaceutical company, has implemented various programs and initiatives aimed at improving employee engagement and development, including programs focused on feedback and coaching.

Some of the programs that Merck has implemented in the past include the "360-Degree Feedback Program" and the "Performance Coaching Program." These programs are designed to provide employees with feedback and support to help them grow and develop in their roles.

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Suppose the CPI was 110 last year and is 121 this year.



Instructions: In part a, enter your answer as a whole number. In part b, round your answer to 1 decimal place. If you are entering any negative numbers be sure to include a negative sign (-) in front of those numbers.



a. What is this year’s inflation rate?
____ %

b. In contrast, suppose that the CPI was 110 last year and is 108 this year. What is this year’s inflation rate?
____ %
c. What term do economists use to describe this second outcome?
Inflation or Deflation

Answers

The inflation rate is 10%, which can be computed the second answer is -1.8%. third outcome called deflation.

How to calculate CPI?

a) The formula to CPI is

[tex]CPI= \frac{current CPI-past CPI}{past CPI}[/tex]

[tex]CPI= \frac{121-110}{110}[/tex]

CPI= 0.1 or 10%

b) [tex]CPI= \frac{current CPI-past CPI}{past CPI}[/tex]

[tex]CPI= \frac{108-110}{110}[/tex]

CPI= -0.18%

A decrease in the economy's overall price level is referred to as deflation, whereas a temporary slowdown in price inflation is known as disinflation. A decrease in the money supply, reductions in government and consumer expenditure, and reductions in corporate investment can all contribute to deflation, which is bad for an economy.

A progressive drop in consumer prices for products and services is known as price deflation. This is frequently brought on by the deflationary gap, also referred to as the demand gap, which is characterized by high supply and low demand. Consumers and businesses hold on to their money rather than spending it because they anticipate a decrease in pricing.

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Which of the following characteristics typically makes a training module more effective for an employee?

a) It is tailored to the specific needs of the employee and focuses on realistic situations that employees’ face in their daily roles

b) It focuses on presenting abstract concepts to employees rather than getting into details about practical applications in their jobs

c) It is at a large, attractive venue where lots of people can sit and listen to a well-known speaker it at the same time

Answers

Option (a) It is tailored to the specific needs of the employee and focuses on realistic situations that employees face in their daily roles is the characteristic that typically makes a training module more effective for an employee. An organization will undoubtedly attract better talent and sustain itself if it develops its employees' talents and considers its expansion.

How do training programs in an organization benefit the employees?

In order to increase an employee's performance and productivity in their present company or work role, employee training and development is a program that teaches them a specific skill as well as knowledge. It enhanced present performance and supported increased employee development.  Also, it aids the firm in avoiding the expenditures associated with losing talent.

More staff can be retained by businesses with effective training and development programs, which also increase profitability and boost employee engagement. In addition to assisting an employee's progress, training and development also encourages business growth. Also, it aids in letting workers know that they are appreciated by the company. Employee development, however, has a wider focus. It is a sustained endeavor that is concerned with a person's growth.

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Use the information below to answer questions 7-10 Mandated Company Ltd has established the following inventory levels for his manufacturing establishment: Normal usage Minimum usage Maximum usage Economic Order Quantity (EOQ) Delivery period 7. What is the re-order level? 20,000 units /day 12,000 units /day 26,000 units /day 100,000 units 26-30 days​

Answers

The re-order level can be calculated by adding delivery period to the time it takes to receive an order. Therefore, the re-order level is 806,000 units.

What is re-order level?

Re-order level is a term used in inventory management that refers to the minimum quantity of a product that a business needs to have on hand before placing a new order. It is also known as the reorder point or the minimum stock level. The purpose of setting a re-order level is to ensure that a business never runs out of stock, which could lead to lost sales and unhappy customers. The re-order level is determined by considering various factors such as lead time, demand variability, and safety stock. It is calculated by subtracting the lead time demand from the desired service level and adding the safety stock. By setting a re-order level, businesses can optimize their inventory management, reduce the risk of stockouts, and ensure they always have enough product to meet customer demand.

Re-order level = Maximum usage × (Delivery period + Time to receive an order) - Minimum usage

Re-order level = 26,000 units/day × (28 days + 5 days) - 12,000 units/day

Re-order level = 26,000 units/day × 33 days - 12,000 units/day

Re-order level = 818,000 units - 12,000 units/day

Re-order level = 806,000 units

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Scarcity exists when there are,
resources to meet unlimited needs and wants. Because of
, we must make choices about how to use resources. All the options for using resources that are not
Marginal means using one
"is the next-best alternative for the use of resources.
v unit of a resource.

Answers

This concept of scarcity, choice, and opportunity cost is fundamental to economics and helps us understand how resources are allocated in a world of limited availability and unlimited demand.

What is Scarcity for the question context?

Scarcity exists when there are limited resources to meet unlimited needs and wants. Because of this limitation, we must make choices about how to use resources effectively. All the options for using resources that are not chosen are referred to as the opportunity cost.

What is Marginal for the question context?

Marginal refers to using one additional unit of a resource, and the opportunity cost is the next-best alternative for the use of resources. In other words, when we choose to allocate resources towards one particular use, the opportunity cost is the value of the next-best alternative foregone.

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“You have being invited to the interview for the position of warehouse manager. You have being asked to explain the relevance of that position to the organisation “ explain your answer with example in Ten pages.

Answers

Think about any roles you've held or projects you've finished in the past that could still be relevant to this job. Give specific examples of how you can help this organization meet its goals, highlighting any relevant transferrable skills that will make you stand out as the most qualified candidate.

Why are you the best person for the job of warehouse manager?

Candidates should not only be nice to work with and have a good attitude, but they should also have backup plans in place, such as teaching staff members several skills. Business can continue to run smoothly with team players that have strong communication skills and a safety-first attitude.

To ensure that each team has the necessary personnel and tools to do its duties, managers of the warehouse operations collaborate closely with each group. The position of operations manager is often known by the title "director of operations."

Control the daily operations of the warehouse, including quality control, inventory management, room planning, logistics, floor output, shipping, and customer service. To maximize efficiency and save overtime, schedule and manage the warehouse staff as well as the flow and quality of work.

For stock management, you need to be numerate and have a grasp of money.People management abilities, such as the capacity to encourage, lead, and inspire a group of individuals, assign tasks, and clarify concepts.teamwork abilities.

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The Selayang Municipal Council (MPS) reported the following information for a sample of 250 customers
on the number of hours their cars are parked and the amount they are charged:
Number of hours Frequency Amount charged
(RM)
1 20 3.00
2 38 6.00
3 53 9.00
4 45 12.00
5 40 14.00
6 13 16.00
7 5 18.00
8 36 20.00

250

a. Convert this information on the number of hours parked to a probability distribution. Is this a
discrete or continuous probability distribution?
b. Find the mean and the standard deviation of the number of hours cars are parked. How long is a
typical customer parked?
c. Find the mean and standard deviation of the amount charged.

Answers

A. According to the question, this is a discrete probability distribution is given below:

What is discrete probability?

Discrete probability is a type of probability theory that deals with discrete events. These events are distinct and separate from one another, meaning that the outcome of one event has no effect on the outcome of another event. Discrete probability focuses on outcomes that are countable, such as the number of heads when flipping a coin.

Number of hours Frequency Probability

             1                      20             0.08

             2                     38             0.152

             3               53             0.212

             4               45              0.18

             5               40              0.16

             6                13             0.052

             7                 5              0.02

             8                36              0.144

Total 250 1.00

b. Mean = 4.2 hours

Standard Deviation = 2.15 hours

A typical customer is parked for 4.2 hours.

c. Mean = RM 10.56

Standard Deviation = RM 5.47

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If the marginal cost of a single firm is given by MC=2Q+1, find the horizontal summation if there are ten firms

Answers

In economics, an increase in production quantity causes an adjustment to the total cost known as the marginal cost, sometimes known as the cost of producing more. When there are 10 firms, the horizontal summation would be Q - 5P - 5, as the marginal cost of a single firm is given by MC=2Q+1.

Why do you use the term marginal cost?

The marginal cost can be used by businesses to assess how the volume produced affects the cost and, ultimately, earnings. The expense spent by a business when it has to produce more units of any goods or services is known as a marginal cost. It is computed by deducting the full cost of producing the extra goods and dividing that amount by the change in the total quantity of the goods produced. The marginal cost of manufacturing is another name for it.

Given:

MC = 2Q + 1

For a single firm P = MC

P = 2Q + 1

2Q = P - 1

Q = 0.5P - 0.5

When they are 10 firms,

(0.5P - ).5)10

Q - 5P - 5 ( Horizontal summation)

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True or False: Your personal brand statement will be wording that is unique to you
and that clearly describes your strengths, passions, and who you plan to serve.
True
False

Answers

Answer:

True

Explanation:

it’s true thank me laterrrrr

Throughout this semester, you will develop a business plan for a business that you are thinking about opening, or one that you would be interested in owning. Following the Sample Student Business Plan in back of your textbook, complete the following. Submit in PowerPoint format.

Cover page
full legal name of your organization/business
name of majority owners
date of plan
Executive Summary
Description of your business idea and the nature of the target market
Type of organization (e.g. C Corporation, LLC, sole proprietorship)
Brief description of the products and/or services you will offer
Key success factors
Short-term business goals (less than one year)
Resources and skills that you and other owners and managers have that will help you make your organization successful, plus other skills needed and how they will be obtained
Mission statement for your corporation in 21 to 40 words that clearly states your competitive advantage, strategy and tactics
Company description
What industry are you in?
In what state are your registering or do you intend to register?
What is the geographic reach of the organization
Describe your target customer along as many dimensions as you have defined (demographics, geographic, needs, trends)
Define/describe your competition, both direct and indirect
Describe any international competitors who may be able to access your customers. How do you intend to compete against them?
Products/Services
What products/services do you intend to market?
Explain how your product will meet a customer need
Describe the features and benefits of the product/service your business will focus on selling
What, if any, copyrights, trademarks, patents or other intellectual property do you own or expect to own?
Describe your record keeping system, including the software you will use and whether it is specific to your industry
List the types of bank accounts you will need to open for your business
Estimate how much capital you will need and how you will go about obtaining the funds.

Answers

only 9 points for a whole presentation is unbelievable

*IG:whis.sama_ent*

Business Plan for "Healthy Eats Cafe"

Cover page:

Healthy Eats Cafe

Majority owners: John Doe and Jane Smith

Date of Plan: April 10, 2023

Executive Summary:

Healthy Eats Cafe is a new concept in the fast-casual dining industry, offering fresh and healthy meals for customers on-the-go. Our target market is health-conscious individuals who seek delicious and nutritious food options that fit their busy lifestyles. Healthy Eats Cafe will be established as a limited liability company (LLC), and our menu will feature a variety of salads, sandwiches, and smoothies made with locally-sourced ingredients. Our key success factors include a unique and differentiated menu, convenient location, and exceptional customer service. Our short-term business goals include securing a prime location, establishing relationships with local suppliers, and building a loyal customer base. The owners bring extensive experience in the food industry and possess skills in management, finance, and marketing. We will also hire additional staff with experience in culinary arts and customer service.

Mission statement:

At Healthy Eats Cafe, we are committed to providing our customers with delicious, fresh, and healthy meal options that fit their busy lifestyles. Our competitive advantage lies in our unique menu and exceptional customer service. Our strategy is to offer high-quality food made with locally-sourced ingredients at an affordable price. We will use digital marketing and social media to reach our target market and build brand awareness.

Company description:

Healthy Eats Cafe is in the fast-casual dining industry and will be registered in the state of California. Our geographic reach will initially be focused on the San Francisco Bay Area, with plans to expand to other regions in the future. Our target customers are health-conscious individuals between the ages of 18-45 who seek nutritious and delicious meal options. Our competition includes other fast-casual dining options such as Sweetgreen, Chop't, and Tender Greens. Indirect competitors include traditional fast-food restaurants, as well as meal delivery services. There are no significant international competitors in our target market.

Products/Services:

Healthy Eats Cafe will offer a variety of salads, sandwiches, and smoothies made with locally-sourced and organic ingredients. Our menu will be designed to cater to the needs of health-conscious individuals who seek nutritious and delicious food options. Our products will meet a customer need by providing a convenient and healthy alternative to traditional fast-food options. The features and benefits of our products include high-quality ingredients, unique flavor profiles, and customizable options. We currently do not own any intellectual property related to our products. Our record-keeping system will be based on Quickbooks software, customized for our industry. We will need to open a business checking account, a merchant services account, and a line of credit. We estimate that we will need $500,000 in capital to launch our business, which will be obtained through a combination of owner investment and a small business loan.

Overall, Healthy Eats Cafe aims to fill a gap in the fast-casual dining industry by providing healthy and delicious meal options that fit the busy lifestyles of our target market. With a unique menu, exceptional customer service, and a commitment to using locally-sourced ingredients, we believe we can establish ourselves as a leader in the industry and achieve long-term success.

At the W Hotel on Union Square in New York, they provide opportunity for more
formal communication by using an employee survey index. What percent of the
supervisors and manager s bonus is based on the survey results?

Answers

At the W Hotel where they provide opportunity for more formal communication by using an employee survey index. The percent of the supervisors and managers bonus based on the survey results is 33.3%.

How effective is supervisors and managers bonus which are based on survey results?

If bonuses are based on relevant and meaningful survey questions, they can motivate managers and supervisors to improve employee satisfaction, engagement, and overall performance. Also, bonuses can incentivize managers to develop better communication and leadership skills, which can lead to better team collaboration, employee retention, and productivity.

However, if the survey questions are poorly designed or irrelevant, or if the bonus amounts are not substantial enough to motivate change, the bonuses may not be effective in achieving the desired outcomes. Therefore, it is important to carefully design surveys and bonus structures to ensure that they are meaningful and impactful in improving workplace culture and performance.

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Question 12 (4 points)
A country's trade balance will fall if either
investment or saving rise.
investment falls or saving rises.
Saving falls or investment rises.
investment or saving fall.

Answers

The only response that accurately predicts when a nation's trade balance would decline is "Savings decreases or investment rises."

The concept of rise in investment

The trade balance is the difference between a country's exports and imports of goods and services. If a country's exports exceed its imports, it has a trade surplus, and if its imports exceed its exports, it has a trade deficit.

Investment and saving are two important macroeconomic variables that can affect a country's trade balance. Investment refers to the amount of money that businesses and governments spend on capital goods, such as machinery, buildings, and infrastructure. Saving, on the other hand, refers to the portion of income that households and businesses do not spend and instead put into savings accounts or invest in financial assets.

If investment rises, businesses and governments are buying more capital goods, which can increase production and exports. Similarly, if saving falls, households and businesses are spending more money on consumption, which can increase imports. Both of these scenarios can lead to a trade deficit.

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what is the difference between a reciewable practice and criminal
conduct under the competition act

Answers

The main difference between a reviewable practice and criminal conduct under the Competition Act is the severity and legality of the actions involved

A reviewable practice under the Competition Act refers to a business conduct or practice that may raise concerns about anti-competitive behavior, but does not necessarily violate the law. The Competition Bureau may investigate and potentially challenge the practice through legal action, but it does not result in criminal charges.

On the other hand, criminal conduct under the Competition Act refers to a violation of the law that is considered a criminal offense. This may include practices such as price-fixing, bid-rigging, or deceptive marketing practices. Criminal conduct can result in significant fines and even imprisonment for individuals found guilty of the offense.

In summary, reviewable practices are non-criminal violations of the Competition Act that may be subject to legal action, while criminal conduct involves serious violations of the law that carry criminal penalties.

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Exercise 11-11 Capitalizing interest (LO 11-2)
Kobe Company began constructing a building for its own use in February 20X1. During 20X1, Kobe incurred interest of $70,000 on specific construction debt and $15,000 on other borrowings. Interest computed on the weighted-average amount of accumulated expenditures for the building during 20X1 was $60,000.



Required:

1a. What amount of interest should Kobe capitalize?

1b. Prepare the journal entry to record payment of the interest.

2. If interest computed on the weighted-average amount of accumulated expenditures for the building during 20X1 was instead $90,000, what amount of interest should Kobe capitalize?

Answers

1a. Kobe should capitalize $60,000 of interest.

1b. The journal entry to record payment of the interest would be:

Interest Expense 60,000 and Interest Payable 60,000

2. Kobe should still capitalize $70,000 of interest.

What is an interest?

1a. The amount of interest that Kobe should capitalize is the lesser of the actual interest incurred on the specific construction debt, which is $70,000, and the amount of interest computed on the weighted-average amount of accumulated expenditures, which is $60,000. Therefore, Kobe should capitalize $60,000 of interest.

1b. The journal entry to record payment of the interest would be:

Interest Expense 60,000

Interest Payable 60,000

2. If interest computed on the weighted-average amount of accumulated expenditures for the building during 20X1 was instead $90,000, Kobe would still only capitalize the lesser of the actual interest incurred on the specific construction debt, which is $70,000, and the amount of interest computed on the weighted-average amount of accumulated expenditures, which is $90,000. Therefore, Kobe should still capitalize $70,000 of interest.

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Draft an individual investment policy statement as a guide to your future investment planning. What will be the advantages of having an investment policy statement?

Answers

Your financial future is guided by a strong IPS. An investment policy statement can be a crucial and practical tool since it establishes the basis for a client-financial adviser relationship and offers a clear course of action. The IPS information includes information on the advisor's decision-making process.

What exactly is an investment policy statement?

It is a contract between a client and a financial advisor stating how the advisor will help the client achieve their financial objectives. It needs to be customized based on the client's unique financial and investment information as well as the financial advisor's fees. Financial advisors use an Investment Policy Statement or IPS as a strategic document to lay forth principles that can help launch and manage a client's investment program.

A summary of investment policy statement

John Alberto, a 65-year-old individual investor

Individual, Taxable Portfolio

Condition: California

ID tax: xxx-xx-xxxx

$75,000 in current assets

Return Target: 8%

Worst-case scenario annual loss cap: 12–15%

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On Gothic cathedrals, there are often waterspouts sculpted from stone that extend out from the building and may have a scary appearance. What are these structures called?

A.
apses

B.
gargoyles

C.
ribbed vaults

D.
flying buttresses

Answers

Answer:

These tructures are simply called, gargoyles

The sovereign rating for Vietnam is B2 (with a default spread of 5%), the standard deviation in the Vietnamese equity index is 30% and the standard deviation in the Vietnamese government bond is 24%. If the premium for a mature market (say, the US) is 5.5%, estimate the total equity risk premium for Vietnam.

Answers

Answer:

The total equity risk premium for Vietnam was 11.13 as of January 1st, 2023 according to Damodaran Online. The total equity risk premium starts with a mature market premium and adds a country risk premium based on the risk of the country in question. The country risk premium for Vietnam is estimated to be 5%.

Given that the premium for a mature market (say, the US) is 5.5%, we can estimate the total equity risk premium for Vietnam as follows:

Total Equity Risk Premium = Mature Market Premium + Country Risk Premium Total Equity Risk Premium = 5.5% + 5% Total Equity Risk Premium = 10.5%

Therefore, the estimated total equity risk premium for Vietnam is 10.5%.

I hope this helps!

Explanation:

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Initial cost of 60,000, expected net cash in flows of $10,000 per year for 8 yrs and a cost of capital of 12%.
What is the project’s NPV
IRR?
MIRR?
PI?
Payback Period?
Discounted Payback Period?

Answers

NPV: The initial cost of the project is $13,088.55. This amount is calculated by subtracting the initial cost of $60,000 from the present value of the cash inflows over the 8 year period, which is $73,088.55.

What is initial cost?

Initial cost is the total amount of money required to begin a project or venture. It includes the costs associated with purchasing necessary equipment and materials, hiring personnel, and other expenses related to the start of the project.

IRR: The IRR of the project is 14.63%. This rate is calculated by finding the discount rate that would make the NPV of the project equal to 0.

MIRR: The MIRR of the project is 14.93%. This rate is calculated by finding the discount rate that would make the internal rate of return (IRR) of the project equal to the cost of capital.

PI: The PI of the project is 1.25. This ratio is calculated by dividing the present value of the cash inflows over the 8 year period ($73,088.55) by the initial cost of the project ($60,000).

Payback Period: The payback period of the project is 6 years. This is the amount of time it takes to recover the initial cost of the project.

Discounted Payback Period: The discounted payback period of the project is 5.97 years.

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Below is the balance sheet for a bank. Under "Other" it has listed "$X" just think of
this as the dollar amount needed to make the balance sheet balance. It is not
important what that value is for this question.
Assets
Reserves 38
Loans
Securities 49
160-
Liabilities
230
Answer
Deposits
Other
$X
Using the balance sheet above, find the level of required reserves for this bank if the
required reserve ratio = 8%
(Give answers to 2 decimal places as needed)
Your Answer:

Answers

The level of required reserves for this bank is $18.40.

What is level of required reserves for this bank?

To calculate the level of required reserves for the bank, we need to use the required reserve ratio and the total deposits listed on the balance sheet.

Given:

Required reserve ratio = 8%

Deposits = $230

Formula: Required Reserves = Required Reserve Ratio * Deposits

Calculation:

Required Reserves = 0.08 * $230

Required Reserves = $18.40 (rounded to 2 decimal places)

So, the level of required reserves for this bank is $18.40.

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1. If a company becomes its own supplier so it can control its inputs, then it is adopting the ( ).
A. horizontal integration strategy B. retrenchment strategy
C. concentration strategy
D. backward vertical integration strategy

2. Problems arise when errors are made in rejecting candidates who would have performed successfully on the job are called ( ).
A. accept errors B. correct decision C. reject errors
D. accept and reject errors

3. According to Hofstede’s five dimensions of national culture, if people in a country look after their own and family interests, then it is a kind of _____ culture.
A. individualistic B. collectivistic C. achievement D. high power distance

4. In which situation can the following conflicts be functional? Task conflict, relationship conflict, and process conflict.
A. low levels, almost always dysfunctional, low levels
B. low-to-moderate levels, almost always dysfunctional, low levels
C. low levels, low levels, low levels
D. low levels, low levels, low-to-moderate levels

5. Which of the following theories is the best-documented personality-job fit theory. ( )
A. Big five model B. MBTI C. Holland’s theory D. Poter’s five forces model

6. According to Hersey and Blanchard’s situational leadership theory, if employees lack the abilities to do the job, however they’re very willing to do the job, then the manager should adopt ( ) leadership style.
A. telling B. selling C. participating D. delegating

7. In traditional goal setting, the flow of goals is ()
A. from bottom to top B. in horizontal direction
C. in diagonal way D. from top to bottom

8. “Determining what needs to be done, how it will be done, and who is to do it” is the function of ( ). And “motivating, and any other actions involved in dealing with people” is the function of ( ).
A. organizing, leading B. leading, organizing
C. planning, leading D. organizing, planning

9. According to Woodward’s findings on technology and structure, in the following choices, which can mechanistic organization be most effective. ( )
A. unit production B. mass production
C. process production D. none of them

10. Who made contributions to the study of behavioral approach? ( )
A. Frank Gilbreth B. Hawthorne C. Weber D. Henri Fayol



Part B Gap filling (25’)

1. An attitude is made up of three components: ______________, _______________, and ________________. (3’)

2. An employee always arrives late for work, then this behavior (his/her late for work) can be perceived as high in ________________ (select among distinctiveness, consensus, and consistency), and according to the attribution theory, it can be attributed as _____________ caused behavior. (2’)

3. What are the 3 types of communication networks? They are_____________, _______________, and ________________. (3’)

4. In the direction of communication flow, if communication crosses both work areas and organizational levels, then it’s __________________________. (2’)

5. When managers are making decisions, they use a more realistic approach, which means they are limited by their ability to process information, and accept solutions that are good enough. In this situation, they are following a ______________________________ approach. (2’)

6. Adam smith published ________________________________ in 1776. And “father” of scientific management, whose name is ____________________________ published _________________________ in 1911. (3’)

7. Lower-lever managers are more involved in ____________________ problems (choose between structured and unstructured), they usually rely on _____________ decisions (choose between programmed and nonprogrammed). In developing plans, lower-lever managers are often involved in _____________________ (choose between strategic planning and operational planning). And they use ______________ skills (choose from conceptual, human, and technical) more than middle-and-top managers. (4’)

8. If you are a manager in a company, you want to retain competent and high-performing employees, so you can use the HRM activities of __________________________________________, ___________________________________________, and career development. (2’)

9. Organization changes often need someone to act as catalyst and assume the responsibility for managing the change process, that is, a __________________. (2’)

10. What are the five forces in Michael Porter’s five forces model. Please list two of them: __________________, ____________________. (2’)



Part C Short answer questions 5*5

1. What are the 5 methods in overcoming the barriers in communication?

2. What should we do with cash cows according to the BCG Matrix?

3. What is business model? And simply describe the two things it focuses on.

4. What are the 4 moderators in deterring ethical and unethical behavior?

5. Assume two organizations both have 4096 employees. If one organization has a span of four and the other a span of eight. Then how many levels and managers does each organization have.

Answers

Horizontal integration is a business approach when one company expands its operations in an industry at the same rate.

How do horizontal strategies work?

A horizontal integration approach is used when a company buys a related company that is at the same level of the value chain as it is and offers a comparable kind of value. The purchased company need not compete directly with the target. When a business expands by acquiring a rival firm in the same sector, this is known as horizontal integration.

What growth plan does horizontal integration have?

Many businesses employ the growth strategy known as horizontal integration to get an advantage over their rivals and strengthen their position within their respective industries. By acquiring another business that operates at the same level of the value chain, they accomplish this.

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It has been said that most systems fail because system builders ignore organizational behavior problems. Why might this be so? Add refrence

Answers

organizational behavior problems

Organizational behaviour issues may be overlooked by system builders for a number of reasons, which can ultimately result in system failure.

What do you mean by Organizational behaviour ?

One factor that contributes to this is that some system developers are only concerned with the technical components of a system and may lack knowledge or experience about how human behaviour affects the system.

A mismatch in understanding the organisational needs and potential behavioural difficulties may also result from a lack of interaction and cooperation between both the system developers and also the organization's stakeholders, particularly employees and management.

Organizational behaviour concerns may also be unreported since they are sometimes more challenging to recognise and resolve than technological problems. Complex human connections and cultural norms can play a role in problems with organisational behaviour.

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Which type of outline is organized using Roman numerals, letters, and numbers?

Answers

The type of outline that is organized using Roman numerals, letters, and numbers is called a hierarchical outline or a formal outline.

100%

Step 1: Understanding the Situation
In Unit 3, you read a little bit about Rhonda, a woman who runs a small website development business that has annual revenues of about $500,000. You learned that Rhonda pays herself an annual salary of about $100,000.

While Rhonda’s business is doing pretty well and allows her to live comfortably, she has encountered a problem—she doesn’t know how to grow the business at this point.

Rhonda has been considering hiring some new salespeople to find more customers because her current staff have the availability to take on more work. However, hiring more salespeople is expensive and the cost would come out of what Rhonda pays herself. On the other hand, it could eventually lead to more business in the future and a higher salary for herself in the long run.

Step 2: Working through the Process
Rhonda is facing a complex situation and needs help figuring out what to do. Imagine that she hires you to help her tackle this challenge and make the right decision.

You will use the steps of a rational decision-making process to explore, evaluate, and ultimately offer Rhonda your professional opinion on how she should handle the situation.

For the purposes of this activity, you should list all seven steps in the rational decision-making process and provide an evaluation of the situation according to each step. For example, for Step #1: Defining the Problem, you would do exactly that. Briefly explain and define the problem that Rhonda is facing and trying to solve.

For the last few steps of the process, testing the solution and implementing it, you will obviously not be able to actually do this but you should hypothesize what these steps might look like if this were happening in real life. Furthermore, some of the steps may require only a 1-paragraph explanation while others may require 2–3 paragraphs. Please make sure to fully and comprehensively explore each step; if you do this, then whatever the length each answer is will be appropriate.

Step 3: Reflecting
Once you have completed all steps in the process, please compose 2–3 paragraphs reflecting on how and why rational decision making is essential to running a successful business.

Please refer to the rubric below for more information on how you will be graded.

Answers

The steps are:

Defining the ProblemIdentifying AlternativesWeighing the AlternativesWhat is rubric?

A rubric is a tool used to evaluate a student's performance on a specific task. It is typically a grid or chart that grades a student's work on a scale from excellent to poor. Rubrics are used to provide a clear and consistent set of criteria for assessing a student's work.

Step 1: Defining the Problem. Rhonda is facing the challenge of how to grow her business. She is considering hiring additional salespeople to increase her customer base. But she is concerned about the cost of hiring additional staff and the fact that it may take some time for the investment to pay off.
Step 2: Identifying Alternatives
Rhonda has two main alternatives: she can hire additional salespeople or she can continue to operate the business as-is. Alternatively, keeping the business as-is may be less risky, but it may also prevent her from growing the business and increasing her profits.

Step 3: Weighing the Alternatives
Rhonda needs to weigh the pros and cons of both alternatives. If she hires additional salespeople, she will likely be able to bring in more customers and revenue in the long run, but she will have to sacrifice some of her own salary.

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(15)
4. Review the South African trends in terms of
legislation, and indicate your role as an HRD
practitioner in ensuring alignment with legislative
imperatives. (15)

Answers

As an HRD practitioner, it is essential to have a thorough understanding of these legislative requirements and ensure that the organization's HR policies, practices, and processes are in compliance

What is HRD?

HRD stands for Human Resource Development. It is a field within human resources management that focuses on the development of employees' skills, knowledge, abilities, and performance in order to enhance their overall effectiveness and productivity in the workplace.

As an HRD (Human Resource Development) practitioner, it is important to stay informed about the legislative landscape in South Africa and ensure that the organization's HR policies, practices, and processes are aligned with legislative imperatives.

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The firm's cost of capital is affected by two sets of factors - one that is under the firm's control, and the other that is not under the firm's.
Discuss:
• the factors that are under the firm's control
• the factors that are not under the firm's control

Answers

The factors that are under the firm's control and can affect the cost of capital include the company's capital structure, dividend policy, and investment decisions.

What are the factors that are under the firm's control?

The capital structure refers to the mix of debt and equity financing used to fund the firm's operations. By choosing the optimal capital structure, the firm can lower its cost of capital and maximize shareholder value. The dividend policy also plays a role in determining the cost of capital since it affects the firm's ability to attract investors.

If the firm has a history of paying regular and increasing dividends, it may be able to attract more investors and lower its cost of capital. Lastly, the investment decisions made by the firm also have an impact on the cost of capital since they determine the expected return on investment. If the firm makes investments with high expected returns, it may be able to lower its cost of capital since investors will demand a lower return to compensate for the lower risk.

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1. To what degree are trends in business and developments in technology forcing workers to write more than ever before? What evidence supports this trend? (Obj. 1)

Answers

The trend of increased writing requirements due to business and technological developments is significant.

What is business?

Business is the production or purchase and sale of goods and services with the ultimate goal of making a profit. Businesses can be divided into two main categories: those that produce goods and those who provide services. Goods-producing businesses create tangible products, such as furniture, clothing, and cars. Service-providing businesses provide services, such as consulting, accounting, and legal services.

Technology has allowed for an increase in the amount of data collected and processed, requiring workers to synthesize this information into written reports. Additionally, the trend towards remote working has increased the need for written communication and collaboration as a way to bridge physical distance. This has resulted in an increase in the need for written communication in the workplace, as well as an increase in the amount of written communication. Evidence of this trend can be seen in the rise of services such as online collaboration tools, and the prevalence of email and other written forms of communication in the workplace.

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